Refund Policy

1. Right of Withdrawal

For digital products (templates, tools, reports, etc.):
You may request a refund within 14 days of purchase, provided the product has not been downloaded or used.

For subscriptions/recurring services:
Refunds apply only to the unused portion of the service (calculated pro-rata).

2. How to Request a Refund

Submit a formal request to [dedicated email] with:

Order or invoice number.
Reason for the request (e.g., technical malfunction, duplicate purchase, etc.).

You will receive a confirmation of the refund process initiation within 48 hours.

3. Processing Time

Refunds are processed within 5-10 business days of confirmation, using the original payment method.

4. Non-Refundable Cases

Products already downloaded, activated, or modified.
Customized services already initiated (e.g., consultations, tailored data analysis).
Subscriptions with a completed free trial period.

5. Exceptions

In cases of documented technical errors (e.g., non-functional tools unresolved by support), we may issue a full refund or credit for future services.

6. Contact

For assistance, email mcf.today@pm.me or use the contact form.

Last updated: April 30, 2025